Frequently asked questions

You can create your account yourself and set up machines, nozzles, today's prices, staff and credit customers from the web dashboard. Most of the work is entering your customers. Book a demo and we'll walk you through it.

Yes. The manager app opens in your phone's browser and can be added to the home screen like an app — Android or iPhone, no app store download. The owner dashboard works on a computer, tablet or phone.

No. Today the manager (or owner) enters each salesman's nozzle readings and payment split from the manager app. Attendant logins on their own phones are coming soon.

Yes. Multiple stations sit under one organisation with a station switcher, and each station has its own staff, prices, customers and reports. Talk to us when you add a second station and we'll set it up with you.

There's no file import yet. Customers, vehicles and opening balances are added in the dashboard, one customer at a time. We can help during onboarding.

Yes, through a file export. FuelTrack creates a TallyPrime-ready Excel file with vouchers (sales, receipts, payments, purchases), ledgers and stock items, using the ledger names you map once. It is an import file, not a live sync. You can also export a full Excel workbook, CSVs, or Zoho Books CSVs.

Invoices show the station's and customer's GSTIN, and VAT is worked out from the pump price you set. GST on fuel purchases is posted to an Input GST ledger in the Tally export. Filing returns stays with your accountant.

Entries need an internet connection to save; mobile data is enough. If the connection drops, the app shows an offline banner and doesn't save half-finished entries, so nothing is recorded twice.

You do. Our Terms say you keep ownership of the operational data you enter. You can download reports and accounting exports at any time, and ask us to export or delete your data by writing to support@fueltrack.live.

We share pricing directly rather than publishing a fixed price list. Book a demo or message us for a quote. You can also create an account and try FuelTrack before deciding.

Yes. We walk you through setup on the demo call, and support is available by email at support@fueltrack.live.

Yes. Every manager, accountant and auditor gets their own login and a permission matrix — for example, an accountant can export reports without changing prices or staff.